24-hour coordination support+880 1406-928918Not for medical emergencies.

Patient & caregiver support

Everything below is coordination and logistics. Clinical care is always delivered by the treating hospital.

For caregivers

A caregiver can be given access to a case with a defined scope — documents, messages, appointments or costs — and that access can be revoked at any time by the patient or a coordinator.

What we cannot do

  • Give medical advice, change medication or interpret results for you.
  • Respond to emergencies — call local emergency services.
  • Promise admission, bed availability or a treatment date.
  • Second opinion request
  • Hospital and specialist matching
  • Appointment scheduling
  • Medical visa documentation support
  • Interpreter support
  • Airport and hospital logistics
  • Admission support
  • Discharge document package
  • Follow-up in Bangladesh