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Privacy policy

How SincoMed collects, stores and shares your information, including medical documents.

What we collect

  • Contact details you provide: name, phone, email, preferred language.
  • Case information: patient details, concern, treatment history you submit.
  • Medical documents you upload, stored in private storage.
  • Records of consent, access and administrative actions on your case.

How it is used

Only to coordinate your case: preparing a clinical brief, requesting partner opinions with your consent, arranging appointments, documentation and follow-up. We do not sell your data and do not use it for advertising.

Sharing with partner hospitals

Nothing clinical leaves our system until you give a separate, explicit consent naming the purpose. Partner staff see only the case they are working on, and access is logged.

Your rights

  • Ask what we hold about you and request a copy.
  • Withdraw consent for further sharing at any time.
  • Ask us to correct inaccurate details.
  • Request deletion, subject to records we must retain.