Privacy policy
How SincoMed collects, stores and shares your information, including medical documents.
What we collect
- Contact details you provide: name, phone, email, preferred language.
- Case information: patient details, concern, treatment history you submit.
- Medical documents you upload, stored in private storage.
- Records of consent, access and administrative actions on your case.
How it is used
Only to coordinate your case: preparing a clinical brief, requesting partner opinions with your consent, arranging appointments, documentation and follow-up. We do not sell your data and do not use it for advertising.
Sharing with partner hospitals
Nothing clinical leaves our system until you give a separate, explicit consent naming the purpose. Partner staff see only the case they are working on, and access is logged.
Your rights
- Ask what we hold about you and request a copy.
- Withdraw consent for further sharing at any time.
- Ask us to correct inaccurate details.
- Request deletion, subject to records we must retain.
